Resetting Your Forum Password

If you forgot your MITRA Forum password or a user of the old MITRA forum system, you will need to reset your password before you will be able to use the MITRA forums. Please follow these instructions to reset the password of your existing account. Please note that you will need to know the email address or user name of your existing account to reset your password.

Instructions for Resetting Your Password

1. Click the Login button in the MITRA Forums menu.

On the MITRA Forums tab of the web site, you will see the Login option in the menu.

MITRA Forum Menu with Login Button Highlighted
MITRA Forum Menu with Login Button Highlighted

2. Click the Lost Your Password? link on the login page.

After clicking the Login button in the previous step, you will arrive on the “Forum – Login” page. Just above the “Sign In” button you will find a link entitled “Lost your password?” Click that link.

MITRA Forum Login page with the "Lost Your Password?" link highlighted
MITRA Forum Login page with the “Lost Your Password?” link highlighted

3. Enter your user name or email address

On the Forgot Your Password? page, enter the user name or password that you used when you registered for the MITRA Forums. Click the “I’m not a robot” checkbox and prove that you are not a robot. Finally, click the “Reset Password” button. You should briefly see a “Working” progress indicator after you click the button.

MITRA Forum - Represetation of the "Forgot your password?" page
MITRA Forum – Represetation of the “Forgot your password?” page
MITRA Forum - Screenshot showing the "Working" progress indicator that appears after one clicks the "Reset Password" button
MITRA Forum – Screenshot showing the “Working” progress indicator that appears after one clicks the “Reset Password” button

4. Check your email for a password reset link

Shortly after clicking the “Reset Password” button in the previous step, you should receive an email from “[email protected]” that has a web link for you to visit to reset your MITRA Forum password. Click the link to visit the MITRA Forum Password Reset page.

Example Password Reset email from the MITRA Forums
Example Password Reset email from the MITRA Forums

5. Enter a new password for your MITRA Forums account

Enter your new password twice, then click the “Reset Password” button.

Example MITRA Forum Password Reset page
Example MITRA Forum Password Reset page

Additional Help

If you run into difficulty resetting your password, please send an email to [email protected] and request help. Please provide either what you think your username is or what email address you used for the MITRA forum in your request email. We will do our best to help.

Another option is to try to create a new account. If you get an error that the email address or user name is already in use, then you have a clue that you can use to attempt to reset your password.